Thanks for your trust
If the issue no longer occurs, ThemeWare® is not the cause and there is a problem with an extension or a plugin. Of course, we still have a solution for you below:
Get support
In order to receive target-oriented support, we recommend that you contact the plugin manufacturer. Tell them your problem and what you have found out so far.
Below you will find all relevant debugging informations. Use the following text as a template for your support ticket:
Contact the plugin manufacturer
You can open a support ticket in your Shopware account via Merchant area => Support. There you will find the buttons "Request Support" in the upper right corner.
We need your help
We are pleased if you are satisfied with our products and services. Because that is exactly our claim – to offer the best themes, plugins and services with the highest customer satisfaction.
To make this possible, you took the first step and gave us your trust. Only in this way we were able to prove ourselves. Thank you for that!
One of the most important building blocks for this trust is honest feedback and real ratings. And that's exactly where we need your help. This is the only way we can offer you the best products and services in the long term.
Please give us a rating in the Shopware Store if you are satisfied. And please give us honest feedback if you are not satisfied!
I am satisfied
We're glad you're satisfied and we're so very grateful that you help us with your review!
I am not satisfied
We are sorry that you are not satisfied. We will do our best to convince you as well. Please give us your feedback!